Shipping Policy:
✦ Order preparation time: 7–10 working days (each piece is handmade)
✦ Delivery time is calculated separately based on location.
Return Policy:
✦ Returns and exchanges are only applicable if the product arrives damaged. Any damage must be reported within 24 hours of delivery.
✦ Requests made after 24 hours will not be accepted.
✦ To request a return or exchange, please share clear pictures and videos of the damaged product along with your order number on WhatsApp: +92 303 2724919.
✦ The product tag must be intact for any return or exchange to be processed.
For any inquiries, contact our friendly customer support team on claymateofficial@gmail.com or Whatsapp at +923032724919.
